Frequently asked questions
Below you will find an overview of the most frequently asked questions about our tours and services at Better Tomorrow Arusha. We hope this helps answer any uncertainties and clears up possible misunderstandings. If you still have questions, please feel free to contact us!
📅 Bookings & Payments
How do I book a tour in Arusha?
You can book our Arusha local tours, coffee tours, and day trips through our website, by email, or via WhatsApp. After booking, you will receive a confirmation with all tour details.
Do I need to pay in advance?
Most Arusha day tours require a small deposit to confirm your booking. The remaining balance is usually paid on the day of the tour.
What payment methods do we accept?
We accept cash (USD or Tanzanian Shillings), mobile payments such as M-Pesa, and sometimes bank transfer or credit card.
Can I cancel or rescedule my tour?
Yes, cancellation or rescheduling of your local tour in Arusha is possible depending on availability. Please contact us as soon as possible.
How far in advance should I book?
Many Arusha local tours like city tours or coffee tours can be booked last minute. Safari's or tribe visits need some more planning, we advise you to book ....... !!!
Private or customized tours are best booked a few weeks in advance.
🚙 Practical Information
Is hotel pickup included?
Yes, hotel pickup and drop-off in Arusha are included in most local tours and coffee tours.
What should I bring on a tour?
We recommend:
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Comfortable shoes
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Light clothing
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Sunscreen and hat
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Camera
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Reusable water bottle
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Cash for souvenirs or tips
Are meals included?
Some tours include lunch or snacks. This will always be clearly mentioned in the tour description.
🦺 Safety & Cultural Responsibility
Are local and coffee tours in Arusha safe?
Yes, all Arusha local tours are guided by experienced local guides who prioritize safety.
Do your coffee tours support local farmers?
Yes, our coffee farm tours in Tanzania directly support local farmers and communities.
Are Maasai village tours respectful and authentic?
Yes, our Maasai village tours are organized in cooperation with the local community and focus on respectful cultural exchange.
📞 Other Questions
What happens if it rains during the tour?
Most local tours in Arusha operate in light rain. In case of heavy rain, we will offer alternatives or rescheduling.
Can you create a custom tour in Arusha?
Absolutely. We specialize in custom local tours in Arusha, including coffee, cultural, and nature experiences.
How can I contact you?
You can reach us via email, phone, or WhatsApp. We usually respond within 24 hours.
🌍 Local Tours & Experiences in Arusha
What is included in an Arusha city tour?
An Arusha city tour offers a guided introduction to local life. You will visit markets, local neighborhoods, historical sites, and learn about Arusha’s culture, history, and daily life with a knowledgeable local guide.
How long does an Arusha city tour take?
Most Arusha city tours last between 3 and 4 hours, depending on the route and pace.
What can I expect from a waterfall tour near Arusha?
A waterfall tour near Arusha takes you to beautiful natural waterfalls such as Materuni or Napuru. The tour usually includes a scenic walk through villages and nature, with time to relax and swim at the waterfall.
Are waterfall tours suitable for beginners?
Yes, most Arusha waterfall tours are suitable for beginners and do not require hiking experience. Our guides adjust the pace to the group.
What is a coffee tour in Arusha?
An Arusha coffee tour is a cultural experience where you visit a local coffee farm and learn how Tanzanian coffee is grown, harvested, roasted, and brewed. The tour ends with tasting freshly made local coffee.
How long does a coffee tour take?
Most coffee tours in Arusha take between 2 and 4 hours and are often combined with a waterfall or village tour.
What happens during a Maasai village tour?
During a Maasai village tour near Arusha, you will learn about traditional Maasai culture, customs, housing, clothing, and daily activities. The visit is guided by community members and focuses on respectful cultural exchange.
Are our Maasai village tours ethical and authentic?
Yes, our Maasai village tours are organized in cooperation with the local community to ensure authenticity and fair benefits for the villagers.
Where are Chemka Hot Springs located?
Chemka Hot Springs, also known as Kikuletwa Hot Springs, are located near Moshi, between Arusha and Mount Kilimanjaro.
How long does the Chemka Hot Springs tour take?
A typical Chemka Hot Springs day trip lasts between 6 and 8 hours, including transportation, swimming, and relaxation time.
What safari tours do you offer from Arusha?
We offer a range of safari tours from Arusha, including day safaris and multi-day safaris to national parks such as Tarangire, Ngorongoro Crater, Serengeti, Arusha national park and Lake Manyara.
What is included in a safari tour?
Thd safari tours from Arusha include transportation, park fees, a professional guide/driver, meals, and accommodation for multi-day safaris.